Terryville Auto Parts offers a 6 month parts only warranty on all parts sold unless otherwise stated prior to sale. The 6 month period starts when the customer takes possession of the part. The warranty applies only to the original purchaser, and only as long as the part is installed in the vehicle for which it was originally purchased. The warranty is non transferable. Terryville Auto Parts warranty does not cover labor charges. Terryville Auto Parts is not responsible for the refund of shipping and handling fees if it is determined by Terryville Auto Parts that the customer is at fault for ordering a part incorrectly. A 25% restocking fee is applied to all non-warranty returned items. For warranty returns in which a replacement part is not available, or needed, the payment will be returned via the original purchase method (I.E. if part was paid for with Visa card the refund would be issued to that same Visa card) Contact our sales staff with any questions regarding these policies.
In the unlikely event that you have a problem with your engine, transmission, etc, you must provide an invoice from installer showing ALL procedures listed below were completed. Please save all your documentation, invoices, and receipts. NO WARRANTY WILL BE HONORED WITHOUT PROPER DOCUMENTATION SHOWING ALL PROCEDURES WERE FOLLOWED. All returns will be inspected by Terryville Auto Parts to confirm proper installation procedures were followed. This inspection will be performed before any refund is given.
Any improper use, abuse (including but not limited to overheating or low oil in engines and transmissions), racing, off-roading, snow plowing, neglect, careless handling, damage done by improper installation or repairs, preexisting issues that could damage the part sold, removal or modification of an individual part sold as an assembly, or removal of the part from the vehicle in which it was first installed after purchase, shall void this warranty.
The parts covered by our engine warranty are: Engine block, Cylinder heads, valves, camshafts, connecting rods, bearings, pistons, piston rings, crankshaft, bearings, rocker arms, lifters, and other internal parts. Excluded from this warranty is the throttle body, fuel pump, water pump, coolant hoses, vacuum lines, intake manifold, exhaust manifold, and all electrical parts, including sensors.
Engine must be installed within 30 days from date of delivery or warranty is void.
The following checklist should be used to ensure proper installation, and to qualify for warranty:
Inspect and replace: water pump, thermostat, rear main seal, air filter, fuel filter, belts and hoses (power steering, radiator hoses, vacuum lines, etc.)
Inspect all gaskets and seals. Replace if necessary.
Fill engine oil to appropriate level, and replace oil filter. Change oil and filter again after 500 miles of driving.
Add new anti-freeze/coolant. (Not required but highly recommended: buy a new radiator, or take your old one to a professional radiator shop and have it back flushed, flow tested, and leak tested )
After installation: vehicle must be maintained at proper intervals in accordance with your vehicle manufacturer's guidelines
Transmissions consist of transmission case and all internal parts including the torque converter. Excluded from this warranty are the transmission mounts, shift linkage, flywheel, and all other external parts.
Transmission must be installed within 30 days from date of delivery or warranty is void.
All transmissions must be installed by an ASE certified technician.
Please note that most vehicles will require programming. A transmission installed without programming performed on it is NOT a proper installation.
The following checklist should be used to ensure proper installation and to qualify for warranty:
Automatic Transmission – Inspect/Replace/clean: Front pump seal, output shaft seal, fluid pan gasket, filter (or screen if applicable)
Fill transmission/trans-axle to proper level using correct fluids in accordance with the vehicle manufacturer’s guidelines.
Must be programmed by certified technician with the most up to date software available
Inspect/Replace: external seals, clutch, pressure plate, and release bearing
Fill transmission/trans-axle to proper level using correct fluids in accordance with the vehicle manufacturer’s guidelines.
Fill transmission/trans-axle to proper level using correct fluids in accordance with the vehicle manufacturer’s guidelines.
Must be programmed by certified technician with the most up to date software available
After install: Change transmission fluid at proper intervals as recommended by your vehicles manufacturer
Applies to Engine control modules (powertrain control module), Transmission control modules, body control modules, Suspension modules, Anti-theft or Immobilizer modules, air bag (SRS) modules, radio's, digital speedometers, digital temperature controls, multi-function media switches such as BMW's iDrive or Audi's MMI. Even some amplifiers or integrated fuse boxes require programming.
Programming must be done do ensure proper function. Failure on the customers part to have the module programmed does not qualify for warranty replacement.
If module is not responding or communicating it is important to check other electrical systems to verify proper function (wires, fuses, relays, battery)
Some modules cannot be reprogrammed, IT IS CRITICALLY IMPORTANT TO FIND OUT BEFORE PURCHASING IF MODULE CAN BE REPROGRAMMED. It is recommended to speak to your mechanic or local dealer and ask if its possible and what is involved.
Programming must be done do ensure proper function. Failure on the customers part to have the module programmed does not qualify for warranty replacement.
If module is not responding or communicating it is important to check other electrical systems to verify proper function (wires, fuses, relays, battery)
Some modules cannot be reprogrammed, IT IS CRITICALLY IMPORTANT TO FIND OUT BEFORE PURCHASING IF MODULE CAN BE REPROGRAMMED. It is recommended to speak to your mechanic or local dealer and ask if its possible and what is involved.
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